ALL THE REIMBURSEMENTS HAVE BEEN DONE BY OUR TICKET PARTNER. IF YOU HAVE ANY FURTHER QUESTIONS PLEASE DO NOT HESITATE TO CONTACT US AT THE FOLLOWING ADDRESS:
WE WISH TO THANK ALL THE PARTICIPANTS FOR THEIR SUPPORT, COMPREHENSION AND PATIENCE!
THE YTS FESTIVAL HOPES TO COME BACK AS SOON AS POSSIBLE WITH MORE ADVENTURES AND CUBAN VIBES!
OFFICIAL ANNOUNCEMENT | CANCELLATION
For more than a week, the coronavirus epidemic has struck Switzerland violently. The authorities strongly recommend that all public and private gatherings be suspended, and warn people of the risk of participating in them.
In this context and despite the preventive measures that we had planned together with the health services of the Canton of Geneva last week, the evolution of the spread of COVID-19 led the Geneva authorities to ban events of more than 100 people (link to the press release in French here).
This Wednesday, March 11, it is therefore with great sadness that we have to cancel the 3rd edition of our festival, both because of a cantonal measure and because of civic responsibility.
We wish to express our sympathy and our support to all the people involved in the organization of this event, to the public, to the volunteers, to the partners and especially to the artists and professionals of the performing arts in this difficult period.
Ticketing & refunds
Festival-goers who already have their tickets can, if they wish, be reimbursed. However, it seems important to us to mention that this cancellation generates significant costs for the organizers and threatens the organization of a future edition. Therefore, if you wish to actively support the festival, we invite you to do so by donating your ticket.
Here are the different reimbursement solutions:
- Keep the ticket, which is valid for the next edition (from April 1 to 4, 2021)!*
- Request a full refund of the ticket
- Request a partial refund of the ticket (depending on the support you wish to provide)
- Donate the total value of the ticket to the festival
As a non-profit cultural association, an unexpected cancellation like this one makes the organization of future events very difficult. The festival also lives on thanks to your support and donations!
Please complete the attached form by April 12, 2020, to tell us which option is chosen. We expect to receive many requests as a result of this communication. We thank you in advance for your patience and understanding if you do not hear from us in the immediate future.
If there is no news from you by April 12, 2020, the value of your tickets will automatically be donated to the festival organization.
* If this next edition could not see the light of day for financial reasons, these tickets will be reimbursed. A dedicated communication would be made in due course.
Official hotel - IBIS
The organizers are not responsible for the reservations you have made with the partner hotel. Do not forget to contact the hotel directly to manage your reservations and cancellations.
Thanks!
The organizers of the Ya Tu Sabes! Salsa Festival thank festival-goers, artists, volunteers, as well as their partners and friends for their loyalty, understanding and precious support.
For more than a week, the coronavirus epidemic has struck Switzerland violently. The authorities strongly recommend that all public and private gatherings be suspended, and warn people of the risk of participating in them.
In this context and despite the preventive measures that we had planned together with the health services of the Canton of Geneva last week, the evolution of the spread of COVID-19 led the Geneva authorities to ban events of more than 100 people (link to the press release in French here).
This Wednesday, March 11, it is therefore with great sadness that we have to cancel the 3rd edition of our festival, both because of a cantonal measure and because of civic responsibility.
We wish to express our sympathy and our support to all the people involved in the organization of this event, to the public, to the volunteers, to the partners and especially to the artists and professionals of the performing arts in this difficult period.
Ticketing & refunds
Festival-goers who already have their tickets can, if they wish, be reimbursed. However, it seems important to us to mention that this cancellation generates significant costs for the organizers and threatens the organization of a future edition. Therefore, if you wish to actively support the festival, we invite you to do so by donating your ticket.
Here are the different reimbursement solutions:
- Keep the ticket, which is valid for the next edition (from April 1 to 4, 2021)!*
- Request a full refund of the ticket
- Request a partial refund of the ticket (depending on the support you wish to provide)
- Donate the total value of the ticket to the festival
As a non-profit cultural association, an unexpected cancellation like this one makes the organization of future events very difficult. The festival also lives on thanks to your support and donations!
Please complete the attached form by April 12, 2020, to tell us which option is chosen. We expect to receive many requests as a result of this communication. We thank you in advance for your patience and understanding if you do not hear from us in the immediate future.
If there is no news from you by April 12, 2020, the value of your tickets will automatically be donated to the festival organization.
* If this next edition could not see the light of day for financial reasons, these tickets will be reimbursed. A dedicated communication would be made in due course.
Official hotel - IBIS
The organizers are not responsible for the reservations you have made with the partner hotel. Do not forget to contact the hotel directly to manage your reservations and cancellations.
Thanks!
The organizers of the Ya Tu Sabes! Salsa Festival thank festival-goers, artists, volunteers, as well as their partners and friends for their loyalty, understanding and precious support.
YTS PRODUCTION |
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